FAQs

1. What products do you offer?
We offer a range of beauty and self-care products, including premium lashes, nourishing lip care products, CBD hemp cream, and stylish accessories.

2. Do you ship internationally?
Yes, we ship our products worldwide. Shipping rates and delivery times vary depending on your location.

3. How can I track my order?
Once your order has been shipped, you’ll receive a confirmation email with a tracking number. Use this number to monitor your order’s journey.

4. What is your return policy?
We accept returns or exchanges within 14 days of receiving your order, provided the items are unused, unopened, and in their original packaging. Please contact us at badbabelashes@gmail.com for assistance.

5. Are your products cruelty-free?
Yes, we are committed to offering cruelty-free products. None of our items are tested on animals.

6. What is CBD hemp cream, and how do I use it?
Our CBD hemp cream is a natural skincare product infused with CBD to help soothe and rejuvenate your skin. Simply apply a small amount to the desired area and gently massage it into your skin.

7. How should I care for my lashes?
To maintain the quality of your lashes, avoid using oil-based makeup removers, clean them gently after use, and store them in their original packaging.

8. Do you offer discounts or promotions?
Yes, we often have special promotions and discounts. Sign up for our newsletter or follow us on social media to stay updated.

9. How can I contact customer service?
For any questions or concerns, you can reach us at badbabelashes@gmail.com, and our team will be happy to assist you.

10. Are your products safe for sensitive skin?
We use high-quality, safe ingredients, but we recommend reviewing the product details and conducting a patch test if you have sensitive skin.

11. Can I cancel or modify my order?
If your order has not yet been shipped, you may cancel or modify it by contacting us at badbabelashes@gmail.com as soon as possible.

If you have any additional questions, feel free to reach out to us. We’re here to help!